Heartland Hospice Serving South Central Wisconsin Named One of the 'Best Places to Work 2018'

When it comes to creating engaging, productive work environments, 35 Madison-area companies in this year’s Best Places to Work survey rise to the top.

In fact, Madison Magazine’s annual survey, conducted by Omaha, Nebraska-based Quantum Workplace, found that the top-ranked Madison companies scored highest in the category of trust in leadership.

Cassie Neary, who has managed Quantum’s Best Places to Work program for the past 10 years, says this demonstrates that employees at these Madison companies believe their leaders are not only trustworthy but they also care about their employees and are moving their businesses in the right direction.

“We believe the opportunity to serve someone at the end of their life is a privilege,” said Heartland Hospice Administrator, Ryan Klaustermeier. Heartland, the largest not-for-profit hospice provider in the United States, offers specialized care for patients and their loved ones during advanced illness. “It’s an intimate time for the patient and their family,” Ryan said, “and people often need support and guidance to make a successful transition.”

“Hospice care extends beyond physical care of the patient to also address mental, emotional and spiritual needs of the patient, loved ones and caregivers. That may sound like a heavy lift, but to those who are passionate about this work, it is deeply rewarding,” said Heartland’s Manager of Business Development, Sean Morrison. And throughout the organization, the practice of being helpful, caring and responsive encompasses not only patients but co-workers,” Sean said. “I often see people lifting colleagues up and helping each other out.”

The organization’s leaders are likewise committed to serving and supporting the team members who serve others. “Our mission is to enrich the lives of others. That is our guiding principle,” said Ryan. Team members work in an environment where they know they will get the support they need to do that effectively. “That support extends deeply into our team and shows itself in our willingness to always go above and beyond to meet the needs of our patients.”

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